Support
If something isn't working in FishCap, the notes below cover the usual questions. If they don't help, email us.
Contact
Email: willisshan66@gmail.com
Including your iPhone model, iOS version and the steps that led to the problem helps us find it faster. For a wrong identification, feel free to attach the photo.
Restoring purchases
On a new phone or after reinstalling, make sure the device is signed in with the Apple ID you bought with, then either:
- open Profile → Subscription → Restore purchases in the app, or
- tap the restore button on the paywall (while no subscription shows on this device, tapping Subscription opens the paywall).
Canceling a subscription
Subscriptions are managed by Apple: iPhone Settings → your name at the top → Subscriptions → FishCap → Cancel Subscription. You keep access until the end of the paid period. Deleting the app does not cancel a subscription. Refunds are handled by Apple — request one at reportaproblem.apple.com.
Sync and accounts
FishCap has no account and no login. Your catches sync through your own iCloud to your other devices signed in with the same Apple ID. We have no server holding your records, so we cannot look them up or recover them for you; if catches are not syncing, check that every device is signed in with the same Apple ID and that iCloud is available.